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Our focus this month is Dental Logo Design. If you are designing a logo for your new practice or just thinking about giving your current logo a face lift, be sure to check out these informative articles and resources. You will learn what makes a great, lasting logo and what a great one can do for your practice!
Are you considering buying or selling a dental practice? Do you want to become and Associate or bring one on in the near future? This service by www.TransitionDoc.com offers dental professionals the opportunity to sign up, browse ads and communicate online for FREE! Begin the journey of buying or selling a practice online today.
A quick button tax info for 2013…
Section 179 is set at $500,000. It is scheduled to revert to $25,000 in 2014.
An office can write off up to $250,000 in leasehold improvements in 2013. This isa windfall for anyone thinking of remodeling or moving.
On another note, the medical device tax is in place but there are lots of great deals to be had in the equipment field. Ask me for more info on specific equipment or use the “Ask the Experts a Question” link on this website!
Ebay can be a great Dental Equipment resource for dentists just starting out or for those looking for a great deal. But for every honest seller there seems to be a couple dishonest ones so watch out! When buying dental equipment on Ebay there are a number of things you should be wary of:
Buying Dental Equipment on eBay
in the package.
Follow these simple rules and your Ebay experience will be a great one!
For more information be sure to check out www.scdentalequipment.com
First impressions; perceptions which, valid or not, we all make no matter how objective and fair we believe we are, any time we come into contact with a new organization or individual, no matter where that interaction occurs (by phone, internet, social media profile or in person).
Experts on the topic have suggested that a patient’s first impression is formed within the first seven seconds (incidentally, this is also about the length of time that you have to capture someone’s attention).
Seven seconds.
Not even enough time to say your name and the name of your business, let alone enough time to tell a prospective new client what it is that you can do to improve their appearance and well-being. And certainly not enough time to talk about the specialties and care provided in your practice. In fact,business etiquette expert Lydia Ramsey suggests that 93% of someone’s first impression of you or your business is based on non-verbal data anyway.
What it is that you or your staff say verbally (or which is stated on your website, brochure or business card) may be taken in, but it will be measured for accuracy, critically, against the first impressions and subsequent perceptions a patient forms in their mind about you and your business over time.
Reinforcing the point, a 2012 ClickFox customer loyalty survey revealed that the moment of first impression – the first impression formed about your practice by a new patient, or about you or a member of your team, or the first impression formed when someone lands on your website – those first impressions contribute more than any other factor named when it comes to patient loyalty.
More than how you deal with a customer service or patient billing error, more than moments before they even come into contact with your practice (such as when receiving a referral from a friend or viewing reviews about your practice online). Survey respondents said that the single most critical moment for potential customer loyalty was the first impression.
While many first impressions will be formed by your patients when calling to book an appointment or coming in for the first time, remember that there are other points of contact where a patient’s first impressions will be formed, and which will, therefore, contribute to how they feel about becoming a patient, remaining a loyal patient over time or referring friends and family to your practice. Other potential first points of patient contact include:
Those points of contact (such as your business entrance, lobby and waiting area, reception, check in process, etc.) where you know the majority of patients will form first impressions about your practice (and, by extension, you and your team members) should receive special attention, analysis and strategic planning.
Some of the ways that you can assess the first impressions being made by your business include:
As you revitalize your patient’s first points of contacts, think about how you can strategically craft a patient’s experience in terms of the words and impressions that you want to leave. How do you want them to feel after interacting with you or your staff? How do you want them to feel while waiting for an appointment? How would you want them to describe their experience as your patient to their family and friends? The answers to these questions should guide the way you structure the initial points of contact a patient has with your practice.
How do everyday background (natural), dental equipment, and medical equipment radiation levels compare?
First, it is important to remember tha
~ X-rays are an established and essential part of every dental practice.
~ A CBCT scan provides dentists with views that were previously unavailable other than through medical CT.
~ CBCT offers views of patient anatomy in three dimensions, without the magnification, distortion, and superimposition.
~ The precision of CBCT scans assists in precise diagnosis and treatment plans with the goal of better clinical outcomes.
~ The effective dose from a standard CBCT scan is at least 10 times less radiation than that from a medical CT of the skull used for dental purposes.
It is also important to note that clinicians make the decision on when a case warrants a CBCT scan and on what settings to use for the specific patient’s needs, based on their clinical expertise and ALARA principles.
CBCT technology exposes patients to a lower radiation dose than a number of other imaging modalities and far less than medical CT. The following tables provide dose comparisons for natural and medical radiation exposures.
dental equipment radiation guide for CBCT
When you see the words “the business of dental hygiene” what do you imagine? Perhaps you see a treadmill where high volume and financial reward are the main focus of the dental hygiene department? Or do you see a hygiene department where quality patient care and profitability are congruent, operating with systems and protocols that would not allow one to compromise the other?
A Paradigm Shift
During the past ten+ years the goal of helping our patients has now progressed from treating infection and disease into good overall health. One thing that hasn’t changed is the cost of doing the business of dental hygiene. It is important that the team understand the cost of running a business and a hygiene department. It is when the team understands these financial aspects of the business that the members of the dental team will be committed to excellence. It is important to have team meetings that educate every team member of the cost associated with the daily operations of running the business of dentistry and dental hygiene.
The Facts
The fact is, the hygiene department is the second largest profit center in the dental practice and provides support for the practice as a whole. Within the hygiene department are several other areas of profitability for the dental practice.
Most of your patients spend one hour–two to four times a year with the dental hygienist(s) and because of this ongoing relationship patients are more likely to remain in your practice, accept treatment recommendations and refer patients to the dental office. This makes your hygiene department a business within a business and it makes the executivein this department held accountable for his/her success. When the dental hygienist is held accountable for the department success and when he/she understands the vision and principles of the dental practice, success will follow. You will find the team working in harmony when they understand the vision for the practice share the same code of patient ethics and take ownership for the way patients are treated.
When every team member takes ownership of their role the patients are sure to experience a caring attitude, an ultimate dental experience, the highest level of care and the profits are sure to follow. This provides a win-win situation.
One of the most important aspects of the dental hygiene treatment that is often overlooked is the list of assessments. Dental hygienists feel as if they are on a treadmill but when the team plans the day effectively these assessments can really make the day run smoothly, allow patients to feel they received the highest level of care and now allows for a more comprehensive treatment plan to occur. The treatment plan now moves to a higher level of care.
New Treatment Heights
There is a list of 10 assessments and patient procedures that stimulate profitability in the dental hygiene department. These ten are all important aspects of the patients’ oral and total health. Not all offices participate in this list of 10 and
If you take a look at the list below and notice a missing piece choose to just implement 1 or 2 within the next month. Make an appointment this month to discuss with your team how to implement these ten successfully into the hygiene patient appointment time. Be patient with these changes and take time to discuss how to effectively implement these with full participation from the entire team.
The most overlooked assessments are the annual full-mouth periodontal screening exam. Still in the 21st century many hygienists who see a patient every six months, neglect to pick up a periodontal probe prior to picking up a curette. Most dental offices have approximately 15% of their adult patients with untreated periodontal disease. If each of these patients continues down this path we know that the research states this disease process will continue and the patient will at some point experience tooth mobility and possible tooth loss.
What will this cost the dental business? Take into account that most non-surgical periodontal treatment plans are approximately $1,000.00 for four quadrants of just scaling and root planing not taking into account the use of antimicrobials or laser therapy. Now take into account the frequency of the periodontal maintenance appointments that follow about every 90 days. Once a periodontal patient, always a periodontal patient. It is the same as a patient with diabetes or high blood pressure. These patients are seen frequently and always at risk for future disease after the disease have been halted. We are not talking about money lost but improved health!
Another new area of treatment that is overlooked at this time is the pediatric patient – first visit. CAMBRA is a new evidence-based protocol for assessing caries. It is now the standard of care for the pediatric patient to have their first visit when the first primary tooth erupts. This appointment can be done in a consult room with the child seated on the mothers lap. This is an appointment to assess the tooth structure, biofilm and any suspicious areas of the child’s oral cavity. If you are concerned about receiving payment the CDT codes have you covered.
How many patients qualify for this preventive measure? How will this benefit your patients and your bottom line?
When the hygienist and team all understand the need to prevent and intervene at an early stage vs. wait and watch; not only does the patient gain an improved level of health but the dental hygiene production will increase. Establish periodontal and the various preventive protocols today. Now is the time to cease treating the periodontal patient with a prophy appointment and begin to utilize the preventive measures according to the new CAMBRA guidelines.
Another area in dentistry that has changed in the past decade or more is selling home care products. Many decades ago we wrote a prescription or sent our patients to a pharmacy with names of products written on a piece of paper. Our knowledge and research over the past few decades states that 70% of these patients returned to our dental office and never took time to get the prescription filled. Patients seldom took that piece of paper with them to purchase the specific product recommended. When patients have the toothbrush they are to use and shown in the dental office how to use that new power toothbrush they are more likely to use the brush effectively.
This is the one area of your dental practice that has a net profit of about a 70%. You can spend hours preparing a crown or bridge and you have lab fees to pay at the end. The ROI (return on investment) for home care products sold in the dental office is about 70%. We want patients to buy their home care products from the experts, the people who know which toothpaste, toothbrush, mouth rinse, etc. is appropriate for the individual patient to use at home. The sales person at the local drug store and even the pharmacist is not the person to educate a patient about xylitol and its benefits let alone what type of silica is appropriate to use on the expensive restorations the dental patient just paid for.
By engaging and empowering the entire team your dental business is certain to excel. You will create a cohesive team and a dental practice based on excellence and the extraordinary. Realizing the potential of the dental hygiene team and creating a thriving profit center inside this valuable department of your business is essential to building the dental practice you have always dreamed of. This assures you long-term relationships along side your success.
Your team and the dental hygiene department are all very important assets to the health, profitability and success of the dental practice.
The 10 FACTS for Profitability:
Before you design one, you must understand what a logo is, what it represents and what it is supposed to do. A logo is not just a mark – it reflects a business’s commercial brand through the use of shape, fonts, colour, and / or images.
What makes a great logo for a dental office?
A logo is for inspiring trust, recognition and admiration for a company or product and it is our job as designers to create an identity that will do its job.
One must first know what a logo is before continuing.
For further Reading on what a logo is, check out Wikipedia’s definition.
Now that you know what a logo is supposed to do, and what it should represent, you now must learn what makes a great logo aka; the basic rules and principles.
Logo Requirements:
The 4 traits of a great logo.
Successful Logos
Now you know what the rules are, you can distinguish the difference between a good and a bad logo. Knowing which logos have succeeded, and why, gives an insight into what makes a good logo.
What is wrong with these logos?
For example, let’s look at the classic Nike Swoosh (shown above). This logo was created by Caroline Davidson in 1971 for only $35, yet it’s still a strong, memorable logo, effective without colour and easily scalable. It is simple, fluid and fast, and represents the wing in the famous statue of the Greek Goddess of victory, Nike (something perfect for a sporting apparel business). The Nike logo is just one of many great designs, think about other famous brands that you know about and check out their logos. What makes them successful?
For more quality, lesser known logos I recommend visiting your local book store or library and reading some books on logo design.
The Not So Successful Logos
We can also learn from logos that have not been too successful, such as the ones on the right of the above picture. Some more very bad logos can be seen in the post is your logo design phallic? As seen in that post, some logos can depict things that may not always be noticeable to the designer (as in the middle logo above) or they could just be plain bad design, as in the logo to the right (above).
Now that we know what a logo is, what the principles and rules of logo design are and what makes a successful logo, we’re now prepared to begin the design process. This is the hardest part of these 5 tips, and is a whole topic in itself. Each person’s process is different and experience is usually the key factor when creating your own logo design process.
In short, a logo design process usually consists of:
After you have got your design process sorted out, it is usually a good time to begin mastering your software (here’s a selection of Adobe Illustrator tutorials for reference). But before I get to that, I want to point out that Step 4 and Step 5 overlap, as it’s a catch 22 situation – you can’t design a logo by just hopping straight onto the computer, nor can you complete a logo design without knowing your software (the Creative Suite 6 Design Standard – License is a popular choice with professional designers).
Putting this aside, once you have arrived at your initial ideas and sketches from brainstorming, the designer can then move onto the computer to start digitizing your logo. After you have digitized the great concept(s), you are ready to review their work, ask for possible revisions, and complete the design project. Thus, you have successfully created a professional logo.
Do you have any other logo questions? Be sure to ask us by clicking here and filing out the question form!
Designing your own dental logo doesn’t have to be too hard as long as you have some guidelines to stick to, some decent software, a huge portion of creativity and a few hours to spare. In this article I’ll try provide you with the guideline part and give a couple of tips on how to get the rest.
Logo-design is an art form, there’s no doubt about that. There are complete websites, forums and communities dedicated to the logo creation process. This article is for those who aren’t necessarily experts of logo design but want to learn a bit about the basics of the process. Maybe you’re a do-it-yourselfer, freelancer or want to design a logo as part of a bigger project. Maybe you want to know what to look for in a successful dental logo design you commission someone else (like 99designs or 48hourslogo) to design. Either way this article is for you.
A dental logo is supposed to be something that sticks to the minds of everyone your business comes is in contact with. It’s in many ways a part of your face (and smile) outwards and should not be underrated in any way. A logo can and should be used actively in all of your marketing.
First, let’s have a look at some common questions.
What is a logo ?
A logo is a graphic mark/emblem used to promote your company or brand towards the public. It can be a symbol only, a symbol combined with text or text written in a certain way (font, color etc). This leaves you with an extreme amount of creative freedom.
Where can and should I use my logo?
Basically you can and should use your logo everywhere you represent your firm/brand. This means everywhere from online to smile stickers and charity/sponsorship t-shirts + all kinds of print.
What software do I need?
Technically I’d say use vector software if you know any. This could be for instance Adobe Illustrator(quite expensive but very good) or Inkscape (also good, but free). If you are a huge fan of Photoshop you can also use vector shapes in there even though you don’t have the same versatility as you do in a full-blooded vector drawing software. And if you for some reason are unable to make it vector based, at least make sure to create the logo in a pretty big size to begin with, as rasterized/bitmap images don’t scale well the way vectors do.
Common Logo Mistakes
Many people seem to underestimate the power of a good logo. Because of this they sometimes end up with pretty bad ones that aren’t given the time needed for a good result. Here are some common mistakes that you should try to steer clear of
- using fonts that are “everywhere” else
- colors don’t fit at all together
- the logo is too busy (too much detail, color and so on)
- it has no personality
- it looks too much like another logo
My top tips:
1. Use Vector
This sounds so logical for some and is completely Greek for others. Kept short vectors can be resized as big as you’d ever want without quality loss, while those jpegs lose quality pretty quickly.
2. Don’t use more than a couple of colors and fonts
Unless you have a very good reason, try not to use too many colors. You want the logo to be simple and not too busy or tacky. Same goes for fonts. Two fonts can be really cool, but remember to keep it simple!
get a free dental logo design
3. Make it easy to read/see
If your logo has text, make sure people can see what it says right away. If it has a drawing of something specific – make sure people can see that too. A logo with unreadable text accompanied by a horrible drawing is a huge turn off.
4. Spend time on it!
Don’t expect to make a complete logo in an hour. Make several different versions, try out various fonts and colors. Have others give you feedback and give it some days to grow on you. If you choose something too fast that you’ve spent too little time on you will have to go through the process again eventually. And the whole point of people recognizing your logo won’t be any point if you have to change it over and over.
5. DON’T use photos
Most people seem to understand by now that adding photos to a logo never is a good plan. One thing is that a photo can’t be vectorized (without tracing it somehow and then it wont be a photo anymore), another thing is that it’ll lead you into a lot of problems.
6. Versions
You always should make sure that your logo can look good on both dark and light backgrounds. Another thing you could do, is making a black and white version. It might come in handy.
7. Browse other logos to get inspiration
You should never get too stuck in what the current trends are but make a logo that you think you can be happy with for years to come.
8. LIKE your logo
If you don’t like the logo yourself, don’t expect others to like it. Choose fonts and colors you think look good and try to use these colors in other designs related to your business, like for example your website. Spend the extra hours required to get a result you like.
Great Dental Logos Cheap
9. Don’t use too much detail
You’d want your logo to be easy to see and recognize, also at smaller sizes.
10. Get feedback
Share your logo suggestions with a few people who you know can give some valuable feedback. Maybe something that looks cool to you isn’t necessarily as good an idea as you think. One example can be shapes that can be seen differently, where you see it as something related to your business while it for other people look as something else. Just make sure to get some feedback. It can also confirm that you’re on the right track. A great place to do this is on our Facebook page or you can even let your patients vote on which one they like best. You would be surprised how involved they get in your practice when you do something as simple as this!
I hope these tips will help you on getting a great logo together for your dental business/product/website.
Thanks for reading, and remember that we would love to hear your comments!
There are a lot of questions about Electronic Health Records (EHR’s) and the Health Information Technology for Economic and Clinical Health (HITECH) Act and what they mean to dentists. I am asked, “Do I Have to “go digital” in 2013? 2014? Ever? Well the short answer is no. Not if you do not accept payment from Medicaid or any other government program.
If you do accept medicaid, the government will help you pay for the computer upgrades. Check out the information and the video below for more details!
The Health Information Technology for Economic and Clinical Health (HITECH) Act established programs under the Centers for Medicare and Medicaid Services (CMS) to provide incentive payments for the meaningful use of certified electronic health record (EHR) technology by eligible providers.
EHR Incentives Program is a multi-year, multi-stage program administerted by each state’s Department of Community Health (DCH). CMS administers the Medicare incentive program.
EHR Incentives Program serves two main goals:
Limited to eligible Medicaid professionals for six years; eligible Medicaid hospitals for three years. Participants must use certified EHR technology and meet all eligibility requirements. Participation is voluntary.
Eligible Professionals (EPs) under the incentive program are limited to physicians as defined by the Social Security Act. Those physicians are:
To receive Medicare incentive payments, EPs must:
The Medicaid incentive payments expand the definition of EPs to include:
To receive Medicaid incentive payments, EPs must:
To qualify for the maximum bonus, providers must be able to demonstrate meaningful use of a certified system by 2012. Maximum bonus totals are shown in the graph below. To determine what a provider would receive the following needs to be considered. The incentive payment is equal to 75% of Medicare allowable charges for covered services furnished by the provider in a year. Therefore, a physician wanting to receive the full first year payment of $18,000 would need to submit allowable charges to Medicare of at least $24,000. If a provider submits $18,000 for allowable charges, then their payment would be $13,500.
Year 2011 2012 2013 2014
*2011 $18,000
*2012 $12,000 $18,000
*2013 $8,000 $12,000 $15,000
*2014 $4,000 $8,000 $12,000 $12,000
*2015 $2,000 $4,000 $8,000 $8,000
*2016 $2,000 $4,000 $4,000
Total $44,000 $44,000 $39,000 $24,000
* For the first year for which an EP applies for and receives an incentive payment, the EHR Reporting Period is 90 days for any continuous period beginning and ending within the year. For every year after the first payment year, the EHR reporting period is the entire year.
The Incentive Schedule also allows for an additional reimbursement of 10% for physicians providing services in areas designated by the Secretary of HHS as a “health professional shortage area.”
If Medicare providers choose not to implement an EHR system, the amount received under the Medicare Fee Schedule will be reduced in the following manner:
https://www.cms.gov/MLNProducts/downloads/CMS_eHR_Tip_Sheet.pdf
Although providers can also receive incentives under the Medicaid program, it’s important to note that benefits can only be received from either the Medicare or the Medicaid program. Providers will not incur penalties for non-participation in the Medicaid program. In order to qualify for the Medicaid program, doctors must have a patient volume at least 30 percent attributable to Medicaid patients or, if they practice predominantly in a federally qualified health center or rural health clinic, they have patient volume at least 30 percent attributable to Medicaid patients and other needy individuals as defined by Medicaid rules. In addition, providers are eligible if they have a minimum 20% Medicaid patient volume AND are pediatricians. (CHIP patients do not count towards Medicaid patient volume criteria).
http://www.cms.gov/EHRIncentivePrograms/15_Eligibility.asp
Year Eligible in 2011 Eligible in 2012 Eligible in 2013 Eligible in 2014 Eligible in 2015
2011 $21,250 $0 $0 $0 $0
2012 $8,500 $21,250 $0 $0 $0
2013 $8,500 $8,500 $21,250 $0 $0
2014 $8,500 $8,500 $8,500 $21,250 $0
2015 $8,500 $8,500 $8,500 $8,500 $21,250
2016 $8,500 $8,500 $8,500 $8,500 $8,500
2017 $0 $8,500 $8,500 $8,500 $8,500
2018 $0 $0 $8,500 $8,500 $8,500
2019 $0 $0 $0 $8,500 $8,500
2020 $0 $0 $0 $0 $8,500
Total $63,750 $63,750 $63,750 $63,750 $63,750
The reporting period for the EHR Incentive program using a certified EHR is any continuous 90 day perios during the first payment year. Please note that although the measure specifications assume a full calendar year you should only calculate the denominator and numerator from the first day of the 90 day reporting period to the last day of the 90 day reporting period.
http://www.cms.gov/QualityMeasures/
First year of demonstration: Any continuous 90-day period within the payment year. Sample dates:
Unallowable: November 1, 2011 to January 31, 2012 because it crosses into the next year
Specifics of Stage 1 Meaningful Use (2011 and 2012)
Meaningful use includes both a core set and a menu set of objectives that are specific for eligible professionals and hospitals. For Eligible Professionals, there are a total of 25 meaningful use objectives. 20 of the objectives must be completed to qualify for an incentive payment. 15 are core objectives that are required, and the remaining 5 objectives may be chosen from the list of 10 menu set objectives.
The definition of meaningful use includes reporting of clinical quality measures. To realize improved health care quality, efficiency and patient safety, the criteria for meaningful use will be staged in three steps over the course of the next five years. Stage 1 sets the baseline for electronic data capture and information sharing. Stage 2 (est. 2013) and Stage 3 (est. 2015) will continue to expand on this baseline and be developed through future rule making.
http://www.cms.gov/EHRIncentivePrograms/
For 2011, CMS will accept provider attestations for demonstration of all the meaningful use measures, including clinical quality measures. Starting in 2012, CMS will continue attestation for most of the meaningful use objectives but plans to initiate the electronic submission of the clinical quality measures. States will also support attestation initially and then subsequent electronic submission of clinical quality measures for Medicaid providers’ demonstration of meaningful use.
Meaningful Use Grid: http://healthit.hhs.gov/media/MU/n508/MU‐EP_SCC‐AmbulatoryOnlyGrid.pdf
Currently undergoing FDA approval and clearance, the Vatech CAD/CAM Dental Equipment System was on display SIDEX 2012. A few shots of the 1st generation system. Rumor has it that the mill will be available first, with scans being taken of plaster models on the CBCT.
A sneak peak at what is coming to the US from Vatech.
The OnePass will have a wider range of materials than it’s competitors.
Intra-oral scanning from crown down design with CBCT.
Vatech America’s PaX-Duo3D CBCT features automatic switching between tw dedicated panoramic and CT sensors, and includes advanced 3D scanning and quick rotation for 2D scans. Dedicated scanning modes for incisors, the mandibular canal, and maxillary 
molars provide superior image quality with 3D cross-sectional, canal, and implant simulation. Four fields of view (5 cm x 5 cm, 8.5 cm x 8.5 cm, 12 cm x 8.5 cm, and optional 12 cm x 13.5 cm) optimize diagnostic and therapeutic efficiency.
Image Quality
Adaptive layer-control technology eliminates blurred incisor and molar images, and the optimizing process technology automatically displays the best image. Each PaX-Duo3D capture mode (maxillary, mandible, occlusion, and TMJ) produces an optimized image of the region of interest, and specifi cally supports the right, left, and center area for precise diagnoses.
All 10 of the dentists (PaX-Duo3D users) who participated in this Dental Product Shopper evaluation rated image quality as excellent, and 8 cited it as a favorite feature. Nine evaluators rated anatomical accuracy as excellent, and 1 rated it as very good. One dentist called it “a quick and easy source for diagnostic images,” and another said it “integrates well into my current network and takes great pans and excellent conebeam images.” One evaluator cited “incredible images… both 2D and 3D capability” as his favorite features. “The image quality is superior to others,” said an evaluator from British Columbia.
Ease of Use
Ease of use of the PaX-Duo3D is maximized by a user-friendly menu bar, guidance display, clinical information, and customizable features that enable creation of personalized menus.
Overall ease of use of the PaX-Duo3D was rated as excellent by 5 evaluators and as very good by 5. A California dentist said, “Patient positioning took some trial and error,” but said he would definitely recommend the unit and even purchase again. One evaluator called it “especially easy to use,” and another said it “requires very little extra staff training.”
“I like that it’s a stand-up unit and can fit in spaces where existing pans are,” said a Green Bay, WI, evaluator. “I can take a CT and, within 2 minutes, pull the image up in any 1 of 7 operatories.”
Some evaluators commented on technical support, describing it as “generally excellent” and “fantastic.” A dentist who gave the system an overall rating of excellent said, “They sent out a trainer on their dollar to re-train us because we weren’t utilizing the entire machine to its maximum design.”
Treatment Planning: Software
Seven dentists rated PaX-Duo3D’s ability to aid in treatment planning as excellent and 3 rated it as very good.
Ease of use and integration of software was rated as excellent by 2 evaluators, as very good by 4, as good by 3, and as fair by 1. An evaluator who called it “easy to learn” said he’d “like to be able to launch the pan from my [practice management] software so it imports the pan directly.” One dentist called the software “intuitive.”
Overall Satisfaction
Eight evaluators called PaX-Duo3D much better than similar systems; 9 would defi nitely recommend it and 8 would definitely purchase it. A North Carolina dentist said, “The overall cost for what you’re receiving is excellent.” “Having CT has been a great asset to my practice. I’m extremely happy with the PaX-Duo,” said a dentist who called it “the best priced unit I’ve found with both true pan and cone-beam capabilities.” Overall satisfaction was rated as excellent by 5 evaluators and as very good by 5.
